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Do you have a business challenge that you need help on? Miracle is your trusted partner for organizations that are transformed digitallyLet's Talk Transformation
At Miracle, we believe in an Always-Available, Innovation-First approach that enables us to be a trusted partner for our customers in their transformation journeys. We emphasize putting our customers and employees first, which is at the core of our success as we continue to go above and beyond with game-changing innovations.
We can begin with assessing your business and technology priorities to define a digital transformation roadmap and help you identify opportunities for change. Through our technology partnerships and thought leadership, we can then be your partner of choice to make your transformation vision a reality. We empower our customers to become digital leaders using Cloud-First Applications, Automation-Powered Workflows, Enterprise Integrations and Data-Driven Insights.Read More
We love new challenges and innovation is part of our DNA. Our teams are always evaluating new trends and technology to find better solutions for enterprises. The expertise of working with 42 of the world's Fortune 100 and the experience of evolving with our customers over the last 30 years gives our teams a unique perspective in understanding the needs of a truly Digital Enterprise.
Organizations empowered with a cloud strategy have the advantage of being able to move quickly, serve locally, scale globally and also optimize their operational costs
Businesses with a data-driven approach to leverage the power of analytics can empower informed decisions and create valuable personalized experiences
Enterprises utilizing automation strategies are realizing an immense improvement in process efficiency, cost optimizations and better customer service experiences
Teams with a well-thought-out integration-first approach are able to remove business silos, create unified customer experiences and provide new channels for business
Miracle has partnered with over 30, of the most advanced, top ranking technology firms, like AWS, Google Cloud, Microsoft, UiPath, SAP, and IBM, to support customers in their Cloud, Automation, Data and Integration journeys. Through our strategic partnerships with these top companies, we help our customers to implement and adopt the best-in-class software solutions and services. Being a technology-agnostic solution provider allows us to lead with a solution-first mindset and a passion for adding value to your busCheck out our partnerships
Our client is a global Fortune 700 company, serving the largest automotive manufacturers, financial institutions, insurance companies by selling, buying, and trading used vehicles. They were facing challenges with manually filling in application forms with the correct data such as Vehicle Identification Number (VIN), Mileage, Payment Information, etc.
They were looking for a system that would remove the manual process of downloading and selecting the correct form for each title, each time, thereby reducing entry error and selecting the correct form automatically.
Our customer is one of the largest home improvement retailers in the United States with over 2000 stores, 400,000 employees and operations spanning across the globe.
They were looking for an AI-based Conversational Chatbot that could reduce the number of support calls and allow their contact center to completely focus on their customer's queries. Also, they want to reduce cost per issue solved for the support center team while improving end user experience.
Our customer is a leading global Financial Services company focused on bridging the gap between savings, investments and providing relevant investment solutions.
They were facing issues with their legacy .Net based APIs in terms of security, monitoring, and scalability. As a part of their transformation journey, they were facing challenges integrating their legacy APIs with their web and mobile app investments. To avoid adding more technical debt, they were looking for a modern API Management solution that could enable them for future integration needs.
Miracle's Integration Center of Excellence team worked with the customer to understand their requirements and select their API Management platform as Apigee Edge. The solution included,
Through the implementation of a robust API Management platform and strategy the customer was able to,
Our customer is a reputed organization in the business of modern commercialized temperature-controlled warehousing for the storage of perishable goods. Their operations management lifecycle was based on an on-premise database management system which was causing numerous challenges including scalability, storage, archiving, performance, and many others. They were looking for a modern and robust solution to build a separate OLAP layer hosted on the cloud for reports, dashboards, and advanced analytics.
The goal of the project was to achieve better visibility into the ideal supply chain map based on order history, product origins and destinations, forecasts, restocking timelines, prime inventory pile locations, and fulfillment possibilities, thus providing insights into customer’s key performance indicators.
Miracle conducted an initial assessment and discovery session to design and architect a cloud-based data lake and data warehousing system on AWS that would enable their business users to access insights and data without putting additional load on their transactional systems; hence increasing operational performance and scalability as well.
The solution involved migration data, workflows, and jobs from an on-premise database to AWS along with automating nightly batch jobs and workflows for loading data from on-premise transactional systems to the data lake. An archival strategy was also implemented to move data to cold storage to improve the cost efficiency of the data warehouse.
Through the modernization and migration effort, the customer was able to seamlessly move to a more scalable and feature-rich data solution that also enabled them for their future analytics needs. Some of the benefits the customer experienced with the upgrade are,
As a leading provider of healthcare improvement solutions and services, our customer has a large network of vendors and suppliers from which they receive a large number of invoices via email and other delivery channels. Their Accounts Payable team requires a lot of manual effort to process, validate, and post these invoices in their ERP.
As a part of their process transformation efforts with RPA, they wanted to implement OCR-based automation for their invoice processing needs.