Robotic Process Automation (RPA) allows organizations to automate mundane, repetitive tasks across applications and systems. From front office processes to back office workflows, RPA can perform automation on any labor intensive or rule driven process. It takes over complex integration methods with simple configuration and minimal scripting for automation, which cuts cost, boost efficiency and improves compliance.

Miracle can help you get rid of your complex, repetitive and manual tasks through automation using RPA. You can have your own Virtual Workforce for automation and let your existing team focus on high value work to satisfy the needs of your customers, employees and partners.

Value of RPA!




Improved Compliance and Efficiency

Remove errors, delays and inefficiencies that are caused by manual processes


Process Optimization for Innovation

Optimize processes and in-return gain on where to innovate for your business


Reduce Cost of Operations

Deliver to your ecosystem faster, reduce costs and create new business channels


Strengthen Service Excellence

Improve customer, partner and employee relations through automation

Where can we use RPA?


As we have now determined that RPA is easy to implement and provides great value for enterprises. The next steps is to understand where we need to use RPA? As always, there are some use cases that fit better than others, so let's explore a few main categories below,


Legacy Systems
Integration

Mainframes, SAP and more are difficult to integrate with - RPA makes that so much more easier



Repetitive Data
Entry

If your teams are accessing multiple systems and spreadsheets for data entry - RPA to the rescue



Swivel Chair
Activities

Your employees might be accessing multiple systems for servicing end users - automate end-to-end with RPA


Citizen
Automation

With a low code-configuration approach - RPA can help business users create process automation



Miracle's RPA Services



Selection

Assist in the process of selecting the right RPA platform for you


Identification

Identify human tasks that can be automated with a robot(RPA)


Documentation

Document the end-to-end task - automation, triggers and process


Installation

Install and Configure RPA environment for creation and runtime


Automation

Automate manual task by recording and then deploying robots


Integration

Integrate robots with your existing process ecosystem for visibility

Miracle's Approach


In a RPA initiative, from identifying the need for automation to selecting the right process, every step is crucial. To ensure that you get the maximum benefit from your RPA journey it is important to have open conversations to evaluate process, technology and people all together. This will ensure an approach that makes complex processes more efficient and in turn deliver business value to the organization.

  • Assessment : The initial phase involves a deep evaluation of your manual processes and workflows using Miracles RIPS(Rapid Innovation Prototyping Service) methodology which helps to establish technical feasibility and business value for your initiative

  • Adapt : Once processes have been selected and feasibility has been proven, the next step is to start with your first bot by taking a medium complexity, high value process that can act as an ambassador for your RPA program's success

  • Scale : After the first few bots you will have mastered the RPA platform and will be ready to expand this to other areas in your business, put in governance for your platform and expand the ROI that you are achieving by adding more automation standards and best practices

Our RPA Methodology


Our Demos


RPA


In this video you will see how we used IBM Watson Assistant and UiPath to integrate a Chat Bot, RPA and SAP together for the process of creating a Purchase Order. This could be applicable to a multitude of uses cases in the realm of ERP.