Robotic Process Automation (RPA) allows organizations to automate mundane, repetitive tasks across applications and systems. From front office processes to back office workflows, RPA can perform automation on any labor intensive or rule driven process. It takes over complex integration methods with simple configuration and minimal scripting for automation, which cuts cost, boost efficiency and improves compliance.
Miracle can help you get rid of your complex, repetitive and manual tasks through automation using RPA. You can have your own Virtual Workforce for automation and let your existing team focus on high value work to satisfy the needs of your customers, employees and partners.
Remove errors, delays and inefficiencies that are caused by manual processes
Optimize processes and in-return gain on where to innovate for your business
Deliver to your ecosystem faster, reduce costs and create new business channels
Improve customer, partner and employee relations through automation
As we have now determined that RPA is easy to implement and provides great value for enterprises. The next steps is to understand where we need to use RPA? As always, there are some use cases that fit better than others, so let's explore a few main categories below,
Mainframes, SAP and more are difficult to integrate with - RPA makes that so much more easier
If your teams are accessing multiple systems and spreadsheets for data entry - RPA to the rescue
Your employees might be accessing multiple systems for servicing end users - automate end-to-end with RPA
With a low code-configuration approach - RPA can help business users create process automation
Assist in the process of selecting the right RPA platform for you
Identify human tasks that can be automated with a robot(RPA)
Document the end-to-end task - automation, triggers and process
Install and Configure RPA environment for creation and runtime
Automate manual task by recording and then deploying robots
Integrate robots with your existing process ecosystem for visibility
In a RPA initiative, from identifying the need for automation to selecting the right process, every step is crucial. To ensure that you get the maximum benefit from your RPA journey it is important to have open conversations to evaluate process, technology and people all together. This will ensure an approach that makes complex processes more efficient and in turn deliver business value to the organization.
Assessment : The initial phase involves a deep evaluation of your manual processes and workflows using Miracles RIPS(Rapid Innovation Prototyping Service) methodology which helps to establish technical feasibility and business value for your initiative
Adapt : Once processes have been selected and feasibility has been proven, the next step is to start with your first bot by taking a medium complexity, high value process that can act as an ambassador for your RPA program's success
Scale : After the first few bots you will have mastered the RPA platform and will be ready to expand this to other areas in your business, put in governance for your platform and expand the ROI that you are achieving by adding more automation standards and best practices
Watch this video to learn from our experts about how we have created this bot with RPA using UiPath. Also, learn how it triggers and handles the tickets, and generate case documents automatically through auto-login into the Salesforce portal. This can let you experience a smart change in your business.
For more information, contact us at rpa@miraclesoft.com