Infrastructure Services

Miracle Software Systems, Inc with its large base of Resources located Globally is well equipped to be able to provide Infrastructure Services that can help you manage and maintain your infrastructure. We follow up ITIL Standards as part of our Processes. Miracle Software also provides Managed IT services to help reduce the risks associated with IT outsourcing, reduce IT complexity, lower system maintenance and management expenses, and significantly increase the value organizations derive from their technology investments. Our managed services offering allow on-demand resource scalability using a predictable cost model driven by a catalogue of services. Miracle Software goal is to be able to help achieve better value for your IT Budgets and being able to do more for less. We enable worry-free management using SLA driven Business Outcomes and managing the risks related to service transition and Operations. Here is a list of some of the Infrastructure services that we can deliver.

Infrastructure Management and Monitoring

Service Desk
Service Desk
(L1/L2 Support)
Operating Systems
Operating Systems Management
Storage Management
Desktop/Storage Management
Platform Upgrade/Consolidation
Provisioning and Optimization
Identity Management
Security/Identity Management
App Certification
Server/Platform/App Certification
Audit and Compliance
Audit and Compliance Management

Cloud Infrastructure Services

  • Cloud Strategy, Definition, Readiness and Assessment
  • Public/Private Cloud Deployment Services
  • Cloud Product Evaluation and Implementation

Data Center Services

  • Data Center Design and Build
  • Data Center Consolidation and Migration
  • Server and Storage Virtualization
  • Disaster Recovery Services

Network and Security Services

  • Network Design, Implementation and Integration
  • Network Security Analysis and Design
  • Unified Communications and Collaboration Services

DevOps and Continuous Integration

  • Automated System / Application Provisioning
  • Automated Release Management
  • Automated Test Management
  • Infrastructure-as-Code