Video

Cognitive Computing

Telecommunication Service Chatbot using Facebook Messenger

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Case Study

Video

Cognitive Computing
Telecommunication Service Chatbot using Facebook Messenger
Watch Now
Case Study

Overview

Are you experiencing any difficulties in connecting to your service provider or facing trouble in upgrading your plans? You don’t have to worry anymore, Jessi a bot that can help you get rid of these issues and allow you to swiftly process your requests without any hurdles.

In this video, you can get to know about Jessi which is built using Watson Assistant and Node JS which is integrated with FacebookMessenger. Through this chatbot, users can get details about postpaid and prepaid plans and also upgrade the plans and activate add-ons right from their Facebook Messenger. To get more information, it can connect to a live age...

Are you experiencing any difficulties in connecting to your service provider or facing trouble in upgrading your plans? You don’t have to worry anymore, Jessi a bot that can help you get rid of these issues and allow you to swiftly process your requests without any hurdles.

In this video, you can get to know about Jessi which is built using Watson Assistant and Node JS which is integrated with FacebookMessenger. Through this chatbot, users can get details about postpaid and prepaid plans and also upgrade the plans and activate add-ons right from their Facebook Messenger. To get more information, it can connect to a live agent too.

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Thought Leadership