Telecommunication Service Chatbot using Facebook Messenger



Are you experiencing any difficulties in connecting to your service provider or facing trouble in upgrading your plans? You don’t have to worry anymore, Jessi a bot that can help you get rid of these issues and allow you to swiftly process your requests without any hurdles.

In this video, you can get to know about Jessi which is built using Watson Assistant and Node JS which is integrated with FacebookMessenger. Through this chatbot, users can get details about postpaid and prepaid plans and also upgrade the plans and activate add-ons right from their Facebook Messenger. To get more information, it can connect to a live agent too.

The Laboratory is a video series brought to you by Miracle’s Innovation Labs team, for more videos, please visit : http://www.miraclesoft.com/thelabs



Event Speakers


Pavani Moturi
Research Associate

Miracle Software Systems(India), Pvt. Ltd


Kantreddi Yagneswara Rao
Research Associate

Miracle Software Systems(India), Pvt. Ltd