Customer support is a crucial component for businesses to maintain positive customer relationships and mitigate issues. To help clients simplify their support, we have come up with a bot that streamlines the support processes within SAP.

In this video, our experts will walk you through our solution, a customer experience chatbot that provides the end-user with an assistant without humans. Built using Node.js and Microsoft Bot Framework, this bot application can be easily set up on any website and is supported by Natural Language Processing which drives the SAP services better.

The Laboratory is a video series brought to you by Miracle’s Innovation Labs team, for more videos, please visit :  http://www.miraclesoft.com/thelabs