Salesforce Assistant Bot on Workplace by Facebook with

How easy would it be if a Chabot can handle sales work? Meet Elmer, our friendly Chabot which can allow users to engage in hassle-free interactions with Salesforce via Workplace by Facebook. It helps achieve Salesforce-related functionalities like creating or converting leads, opportunities and contacts through natural language.

In this video, we will show how you can get more done with Elmer, which was built using AI Capabilities of as a NLU (Natural Language Understanding) and Node JS as a backend language.

The Laboratory is a video series brought to you by Miracle's Innovation Labs team. For more videos please visit

Event Speakers

Sowmya Suravarapu
Cognitive Research Associate

Miracle Software Systems