Personal Identity Information Masking for Chatbots

Enterprises must protect their data as well as customer data in order to prevent any potential cyber-attacks. Personal identity information (PII) masking is a technique to protect personally identifiable data or sensitive data from unauthorized access. What if you could also include chatbots in the mix?

In this video, we'll show you how PII masking technique can be implemented into a chatbot using Web Widget and the Microsoft Bot Framework to reduce the risk of losing sensitive data. In addition, our team will demonstrate how end-to-end process of PII masking technique can enable your clients to identify and store data.

The Laboratory is a video series brought to you by Miracle's Innovation Labs team. For more videos, please visit

Event Speakers

Jyothsna Dasari
Research Associate

Miracle Software Systems(India), Pvt. Ltd