Meet Kelly - The Insurance Chatbot using WhatsApp and Watson

Avoid lengthy conversations with your Insurance agent and check out our Insurance Bot, Kelly that facilitates you to acquire knowledge over insurance services without any human intervention. Also, it helps leveraging insurance details and renewal status via WhatsApp Messenger with ease and generate leads automatically when a customer interacts with the bot.

In this video, we will showcase about how you can interact with Kelly through WhatsApp, which was built using IBM Watson Assistant, Cloudant, Twilio, Nexmo and Node JS. Also see how it assists the user in finding an agent, buying, renewing and claiming the insurance through a live demo.

The Laboratory is a video series brought to you by Miracle's Innovation Labs team.For more videos please visit

Event Speakers

Anusha Vennela
Cognitive Research Associate

Miracle Software Systems, Inc.

Harshitha Sikhakolli
MEAN Stack Research Associate

Miracle Software Systems