Over 89% of consumers prefer communicating via text, and more than half have positive perceptions of businesses that utilize text to communicate with customers. To apply this to the restaurant industry, we’ve created Ellen, a chatbot that helps people reserve tables.

In this video, see how our smart assistant, Ellen, helps a customer book a table. It interacts with RPAbots to retrieve and pass information to assist the customer quickly and efficiently via a text based chat.

The Laboratory is a video series brought to you by Miracle's Innovation Labs team. For more videos please visit us at: https://www.miraclesoft.com/thelabs

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Miracle Software Systems, Inc