Automating Customer Banking Email Requests with RPA and AI

Email-based banking requests can pile up, becoming a tiring task to handle. A simple solution can be created by automating bank services to help validate a customerís data, increasing productivity as it supports uninterrupted 24/7 service.

In this video, learn how we manage a customerís banking requests such as updating travel details and account deactivation in the banking portal using RPA and AI. Also, learn how we used AI and UiPath for email classification and entity extraction.

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Event Speakers

Mounika Chirukuri
Lead Data Cognitive & RPA

Miracle Software Systems, Inc