Shopping during holidays gives us immense satisfaction! But on the other hand retail industries go through a hard time with the huge number of transactions during a massive increase in their sales. Our customer who is one of the prominent retailers with multiple stores across United States was also facing an equivalent challenge of scaling up with the transaction increase during holidays.

Through this case study, you will get to know how our Integration and DBA team collaboratively worked to stabilize the customer's concern. We provided 24x7 support during the holiday season that made it easy for the customer to accelerate their transactions with a smooth flow, avoiding obstructions. We also increased awareness to key activities such as reinforced staffing availability which were provided to the customer whenever required.