Customer Background
Our customer is a leading manufacturer and supplier of building material products to residential builders and contractors. Their services include, structural
component manufacturing capabilities, consultative showrooms and design
centers with an e-Business platform capable of supporting all of their customer's
needs. The main aim of our customer is to deliver innovative solutions by
continuously identifying and implementing best practices.
Technology Used
The products and technologies used in this effort by our team and the customer are,
Business Challenges
The customer was facing challenges with the character based ERP system, which had no automation process possibilities. They did not have a dedicated testing
team which was a major backlog for them. Further, the customer was not able to
push new enhancements without regression testing process.
Our Solution and Support
With an extensive experience working with testing tools, our QA team partnered
with our customer in its QA process providing end-to-end service offerings and
solutions to business critical Initiatives.
- Implemented Miracle QA Process : Implemented comprehensive and
reliable testing processes which adheres to the highest quality of testing
standards supported by the key drivers - People, Process and Tools, leading
to Ownership, Transparency, and effective Communication
- Leveraged Hybrid Model : Provided dedicated Onsite and Offsite team,
experienced in ERP testing and manual testing processes
- Test Case Creation and Execution : Created and executed detailed data
validation, covering ERP testing and manual end-to-end test cases
- The activities included, but not limited, were as follows,
- Understand the requirements for each module in Trend systems - Sales
Module and Delivery Module which involves ordering, invoicing, pricing
of different products
- Understand and validate the test cases provided by client's Business
Analyst
- Execute test cases, analyze test results and report defects
- Executed backlog of test cases and also the regression test cases
- Create and distribute weekly status report
- Create monthly dashboards and share with management
Customer Benefits
Some of the features and benefits that our customer experienced were,
- Increased production feature releases
- High efficiency in test case execution
- Defect tracking and maintenance
- Fewer QA bottlenecks during releases
- Established knowledge base for future releases of Trend
- Flexibility to ramp-up and ramp-down skilled QA resources
